Chocolate Cake

Delivery

If any customer reports that an order is not delivered, we request 24 to 48 hours to contact the filling florist to determine the arrangement's whereabouts. We reserve the right to attempt a redelivery if (a) the recipient is not home during the time of delivery; or (b) no neighbor is available to accept the delivery on behalf of the recipient.

If it is determined that the filling florist did not make the delivery attempt, we will gladly provide you with a refund. We always ask that the filling florist provide an apology arrangement to the recipient if it is determined that the filling florist was at fault, regardless of the circumstances.

Same Day Delivery
If your order is placed by 12:00 noon in the recipient's time zone, same-day delivery is generally available throughout the US and Canada. Funeral orders can be delivered same day with a 4-hour lead time. Deliveries for morning services must be received the day prior by 2PM in the recipient's time zone.